Refund Policy

REFUND POLICY — EVERSTREAM SOLUTIONS

Effective Date: March 28, 2025

EverStream Solutions provides refunds only in specific cases to ensure fairness and consistent standards for all clients.

When Refunds Are Approved

Refunds may be approved when:

• A service was not completed.

• An error occurred on our end.

• Management reviews and approves the request.

All approved refunds are returned to the original payment method.

When Refunds Are Not Approved

Refunds will not be issued when:

• Work was completed as described.

• The client changes their mind after work begins.

• Access to the property was blocked or unsafe.

• Incorrect or incomplete information was provided.

• Weather, HOA restrictions, or other outside factors cause delays.

How to Request a Refund

Requests must be submitted within 48 hours of the service date.

• Your name

• Service address

• Date of service

• Reason for the request

• Any supporting photos or evidence

We respond within three business days.

Review Process

Submitting a request does not guarantee approval.

Decisions are based on documentation, job completion, and policy alignment.

Policy Updates

We may update this policy as needed.

Changes take effect once posted to this page.